You speak, we listen, we act

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Meet the team


Chief Executive Officer

Having joined Healthwatch Lincolnshire as Chief Executive Officer on 1st August 2013 after many years working for a large charity in Peterborough, I have been honoured to be part of developing such an important organisation which at its heart is driven by the voice of people.

My previous work gave me a great deal of experience in funding, charity & organisational management and staffing, along with health and care knowledge through supporting a Carers Centre, Learning Disability Advocacy and Direct Payments for disabled people, which has given me some of the much needed skills required for this role.

My main responsibilities are the day-to-day operational needs of the organisation, supporting the great staff team and keeping Healthwatch Lincolnshire working towards our strategic priorities. Ensuring the reporting of all patient, service user and carer comments to service providers and commissioners are completed monthly is also my responsibility.


Partnership and Engagement Manager

My name is Nicola and I have been involved with Healthwatch Lincolnshire since its start early in 2013. I will be out and about meeting local people across the South West of the County, so if you live in Sleaford/Grantham or any of the surrounding villages I am keen to hear about your health and social care experiences - those that are positive but also those which you have found more challenging.  Views and experiences could relate to you, a family member or perhaps a neighbour or friend. All information is kept confidential and no names are required.  If you want to speak to me please don't hesitate to contact me.  Alternatively, if you would like me to hold a community drop-in in your local area or attend a local group please contact me and I will be happy to develop this with you.


Engagement Officer

My background and experience is varied but feel that this gives me the opportunity to be able to talk to many different groups and people in our local community that makes the East of Lincolnshire the place that it is. Joining Healthwatch Lincolnshire as the Community Engagement Officer for the East of the county has its own unique challenges, however, I am here to meet with you, listen to your experiences and ensure that your voice is heard about health and social care. Get in touch, I look forward to hearing from you. I am also the coordinator for Communications and Marketing for the organisation.  Do you have a local newsletter or website for your group or organisation? Do you want to get your message out to a wider audience?  Contact us about our enews which can be delivered to your inbox!


Project Officer

After a career in local government, I joined the voluntary and community sector in 1993 working with young people, carers, older people and voluntary groups providing advice, support and information. My role within Healthwatch Lincolnshire is to work in and with the social care sector on a county-wide basis in order to hear your experiences of health and social care. I also have responsibility for working with children and young people. In my spare time I volunteer in numerous positions in my local community.


Information & Signposting Officer

Prior to joining the team at Healthwatch Lincolnshire I worked as the Support Service Manager for a local private hospital for 9 years. My role as Information Sign-poster is to give information on how to resolve any health and social care concerns.

I will also pass on compliments as requested. Whilst your personal information will be kept confidential, the details of your issue will be recorded and shared with the relevant health and social care bodies.

I will also signpost you to other organisations who may also be able to help you further.


Data Analyst

I joined Healthwatch in February 2014.  I have a degree in Psychology with Forensic Psychology and gained a Masters in Forensic Psychology at the University of Lincoln. 

I look forward to working on new and exciting projects within Healthwatch Lincolnshire.


Board & Membership Secretary and Administrator

My varied career has seen me work in very different organisations, from insurance through to large international companies who were major players in pharmaceuticals and in broadcast equipment.  I have joined Healthwatch from a secretarial role in local community health services and have also worked within a hospital. My role within Healthwatch is information and signposting support worker, which involves helping people find the services they require and assisting them by pointing them in the right direction if they have queries or issues with services they have received or are currently receiving. I am looking forward to the new challenges my new role will bring.

John Bains


Chair of Healthwatch Lincolnshire, Member of the Human Resources Committee and Chair of the Communications Committee

I have recently retired from working as Education Delivery Manager for Parkinson's UK, where I was responsible for a national team of local Education and Training Officers delivering Parkinson's disease awareness training to a wide range of health and social care professionals. I also have previously worked in adult, higher and further education.



Member of the Governance, Finance, Representation and Membership Committees and Chairman of the Enter & View Committee

I am retired following working as a GP in Boston for 35 years and other organisations including as Chairman of East Lincolnshire Primary Care Trust 2002 – 2006, a member of South Lincolnshire Health Authority 1981 – 1989; a member of Lincolnshire Police Authority 2007 – 2012 and as a trustee of UK Anaphylaxis Campaign Charity 2006 – present. My interests include my grandchildren, sport and climbing mountains.  I am passionate about the NHS as a public service.

My Vision for Healthwatch Lincolnshire
Development of Healthwatch into a strong and trusted advocate for the public in Lincolnshire, ensuring the provision of high quality compassionate care throughout the NHS and Social Care System.



Chair of the Finance Committee

I retired in March 2010 from a career, which began in 1971 as an articled clerk, with a major firm of chartered accountants in the City of London and as a member of the Institute of Chartered Accountants in England and Wales.

I spent 14 years as a compliance manager in the financial services sector with a major stockbroking firm and an investment management and banking group, 11 years in administration and corporate finance, 4 years running his own financial consultancy and retail business and finally 9 years as a director with a leading trade association lobbying the UK government, the European Commission and other international bodies on behalf of members.



Board Member

I have 3 children and 3 grandchildren, led a full and varied working career from a hairdressing apprentice to development manager for a large corporate company before establishing my own catering company.

I’ve walked the rocky road as a carer whilst running my own business and have also been  instrumental in influencing future services to support carers within Lincolnshire which resulted in the Lincolnshire Carers and Young Carers Partnership becoming an independent organisation.

I am the founder and Chair of Hearts Of Positive Energy (HOPE) providing a support network for heart failure patients, carers and their families.  I have chaired a number of health and social care organisations and am currently Deputy Chair of the Excellent Ageing Steering Group and a Carer Governor of the Lincolnshire Partnership Foundation Trust.  I was honoured to receive an MBE for 'services to Carers'.  I consider it a privilege to be contributing to health, social and voluntary organisations locally, regionally and nationally providing constructive and realistic focus from a grassroots aspect.

mike hill website pic


Member of the Board

I am retired having practiced as a dentist for 45 years. The majority of my working life was spent as the senior partner in a general dental practice in Boston. Following this I spent five years in the salaried dental service treating special needs patients.  For the last seven years of my career I held the position of Dental Advisor to NHS Lincolnshire.

I am enthusiastic about the NHS and as a Board Member feel I can contribute to the organisation.


David C

Member of the Board

David lives in Wellingore near Lincoln and has been a member of Healthwatch Lincolnshire since April 2013. David has worked in the UK, America, Canada and Australia as a biochemist.  He returned to England in 1980 to manage his family farm near Lincoln. In 1993 he was Chairman of Lincoln Hospitals’ NHS Trust and remained involved up to 1997.  In 1999 he joined St Barnabas Hospice as a Trustee in Lincoln up to 2014.



Member of the Board

Clive lives in Spalding. He has worked in the engineering industry for most of his life having national and international success for companies such as Caterpillar.

At present he has a consultancy business which he is winding down as he is keen to start early retirement. Clive has been a volunteer with Healthwatch Lincolnshire for over a year and has supported us in many ways including community engagement activities; Enter & View visits and Investors in Volunteers.



Member of the Board

Lyndia lives in Boston. She has worked in health-related services for all of her working life, her last post up to 2012 as a MRI radiographer and from 2005 - 2008 as Unit Manager for InHealth which was contracted to Nottingham City Hospital.

Lyndia is well known in the Boston area having been an elected member of Boston Borough Council from 1979 – 1991 and as joint founder of a dental practice in the town.



Member of the Board

Simon lives in Wellingore near Lincoln. He has worked in both the private and public sectors in building and environmental control as well as a surveyor. He has received many public sector quality awards including ISO 9000 quality management systems and customer service excellence.

He currently has his own training and consultancy practice specialising in business strategy and leadership, surveying and health and safety. Simon has a disability of extremely poor eye sight having undergone 19 eye operations, most of which were either in Moorfields and Nottingham Hospitals.

This has given Simon a great deal of experience of NHS services. Simon’s wife is a practice manager at Ingham and his daughter is due to begin a medical placement at Leeds hospital.

David G

Additional Director