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01205 820 892

Grantham + District Hospital

101 Manthorpe rd, Grantham, Lincolnshire. NG31 8DG 01476 565232 Get Directions

NHS Patients Accepted

4.72/5 based on 423 reviews
4.72/5423

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5/5

Ratings for Chest Clinic
Friendly and take time with you. Listen well. Were waiting for an hour but don't mind because taking time with patients. This was on one occasion only.

5/5

ITU incredibly dedicated staff and fantastic caring for Mum. Local Hospital, always found staff very helpful and hospital always clean. Appointments changed, well informed. Never experienced any issues or problems for all family members

5/5

Preparation, operation and all round support was excellent
knee operation

5/5

Dental
Would like to thank all staff they made me feel very comfortable with what was going to happen

5/5

Ratings for Pathology Department
The treatment was done with great care and respect. I travel to Grantham for my treatment because I have always had positive reception and treatment.

5/5

Very accessible to Navenby where I live.

5/5

Rating for diabetic retinopathy

5/5

no comment

5/5

Ratings for Cancer care

5/5

wounderful service

5/5

Ratings are only applicable to the few hours it's open otherwise there isn't any emergency care for over 120,000 people within Grantham & District. I'm appalled that ULHT can leave so many people without emergency cover.

5/5

Ratings for Respiratory Dept
Can't fault hospital, better than Lincoln, Newark or Mansfield. Lot easier to get to and for car parking. Wish they explained more (I should ask) about care and decisions.

5/5

Maxio facial dept. Good responsive care. Expertise.

5/5

fast service and excellent care in X ray and MRI

5/5

Cannot fault my experience of consultant and his staff, made me feel very respected and at ease

5/5

Ratings for MRI Dept

5/5

We have had a lovely service here, no problems at all.

5/5

Rating for Diabetic Retinopathy
Good service, seen early and quickly. In and out in 15 minutes.

5/5

My Mother suffered a fractured clavical at home, The ambulance service and paramedics could not be faulted and very speedy delivered.Excellent service at Grantham.

5/5

Ratings for Fracture Clinic

5/5

no comment

5/5

Outpatients. Knee replacement done here and follow up. Very happy with the treatment and care.

5/5

Ratings for AEU
Generally have no problems with this hospital. In AEU - brilliant. Staff very nice.

5/5

Staff are great. Shortage of rooms today - so long wait told us about delay was 1hr 10 mins But not their fault. Results being sent to doctor know more then. Staff good in busy circumstances and without one of rooms. x-ray dept.

5/5

First class service when having MRI scan

5/5

Rating for Outpatients and Day Treatment

5/5

Emergency Care/MAEU/AEU
Wife was in for a week and due to her condition was unable to help in decisions. She only had the top half of her body washed. Carers treat patients as needed.
One junior doctor would not stop trying to take blood even when she said it was hurting on more than one occasion. He did come back the following day and apologised.

5/5

Ratings for Breast Screening Service

5/5

Ratings for Rehab / Physio Dept.
The lady I see for my check on my second knee replacement is very helpful but firm about exercising.

5/5

Very good

5/5

Ratings for Out Patients.
Brilliant in all aspects.

5/5

Lives responders came (cannot believe they are volunteers) and then paramedics, and ambulance, excellent. went into A+E and onto ward the doctors on A+E was so caring explained why he was doing blood tests I knew everything they were doing

5/5

Ratings for Pathology and Endoscopy
Everything you need right here in Grantham. Don't need to visit anywhere else. Excellent treatment.

5/5

Ward 1. Care during my ordeal with cancer has been well taken care of , the only thing is that the scan timing has not been within the time frame that the consultant required other than that 10/10

5/5

Explains outcome from their meeting about my care. Can always McMillian nurse when needed - which I have found really useful. Puts me at ease totally when I am anxious

Respiritory / Chest Dept

5/5

Grantham hospital is excellent - eye clinic and when had things put in shoes for fallen arch.

5/5

Very Satisfied

5/5

Ratings for Diabetic Eye Screening

5/5

Concerned our hospital Grantham is the only centre for miles near 2 major roads A1 + A52 + main line railway, Yet parts of it continually being Croded then shut BY THE BACK DOOR. Our town is growing stop class services and a very good hospital

5/5

no comment

5/5

Wonderful place- never any complaints The Dr's /Consultants are brilliant Love the Hospital.

5/5

Ratings for Outpatients Department

5/5

Very friendly and professional and helpful

5/5

Ratings for ACU
Care was absolutely fantastic, couldn't do enough for me. Allowed wife to visit at anytime when at Grantham Hospital, not just visiting time, as it helped me keep calm. When at Lincoln County again wife able to visit when convenient time for buses. Staff were very supportive to relatives, helping them to keep calm. Ambulance staff very supportive and comforting to wife, taking me to Lincoln rather that Boston because of availability of public transport. Just wish Granthm A & E was open 24 hours.

5/5

A+E and Fracture clinic Got on very well. Didn't have to wait

5/5

The staff are always courteous and nothing is too much trouble. the consultant speaks in a language that is understandable, clear and you feel fully involved in your care and decisions surrounding it.

5/5

Rating for Physio Department

5/5

Ratings for Diabetic Eye Screening

5/5

Ratings for Physiotherapy Department

5/5

Excellent all round

5/5

Ratings for Dermatology and Rheumatology
I cannot thank the above two services enough as they have helped me get my life back on track, something that I never thought possible. They go above and beyond and when I last visited they referred me through straight away to the dermatologist from rheumatology due to skin problem. The staff work so hard and are excellent.

5/5

I felt I wasn't involved in discussion it felt like it was just done,- I had to keeep asking why and what

5/5

no comment

5/5

Ratings for Outpatients Department

5/5

Just done exactly what they said they would do.

5/5

Neurology
Like coming and like doctor. Very good runs to time staff very pleasent

5/5

Rating for Physiotherapy Dept.
Really efficient staff but with \'sympathetic\' attitude. Wonderful service, helpful and encouraging. Well done.

5/5

Ratings for Grantham Hospital in general

5/5

Ratings for Endoscopy Dept
Car Parking bad

5/5

Hearing clinic

5/5

Always tidy people always nice. would use Grantham than other hospitals.

5/5

Gastrology dept.

5/5

Ratings for Outpatients Department
Whole hospital is simply the best

5/5

Outpatients

5/5

Ratings for Outpatients

5/5

Hydrotherapy

5/5

Rating for Physiotherapy Dept.
Always runs to time

5/5

Ratings for Grantham Hospital in general

5/5

Ratings for Ward 2
I went to Ward 2 as an emergency admission from A&E and had superb treatment throughout my 48 hour stay. The staff were kindness itself.

5/5

no comment

5/5

Physio dept

5/5

All brilliant. Looked after me and Gran at 90 did op when punchured lung. Went for chest x-ray -so quixck.

5/5

no comment

5/5

I go to most depts here and not met a bad tempered doctor or nurse, everyone has been lovely.

5/5

Ratings for Outpatients Department
Grantham Hospital is quick and easy to get to and find. Always quick waiting time. Consultant explains problems well.

5/5

CT scans - pleased with staff, Improvement

5/5

Ratings for Gynae Dept
Found something else wrong when dealing with another complaint. Would not have known as no symptoms before.

5/5

Cancer treatment

5/5

The staff at the hospital and the Tasl team were extremely courtious and polte at all times

5/5

Ratings for X-Ray Department

5/5

Ratings for Gynaecology Department

5/5

no comment

5/5

Want it to stay intack Dont want to keep travelling to Lincoln, Last year I had many appointments at Lincoln very messed up.

5/5

no comment

5/5

no comment

5/5

Ratings for Haematology Department

5/5

Pain clinic. Have no complaints. Hear such bad things on news, but I have found it to be ok in reality. Grantham treated me well too after recent operation when having difficulties.

5/5

no comment

5/5

Surgical
Have been good getting an earlier appointment find online system is easy to use.

5/5

Cardiology/Gynicological

5/5

Ratings for X-Ray Department

5/5

Ratings for Outpatients Department

5/5

Ratings for A&E
Very good service

5/5

Clinic 2

5/5

Absolutely superb- The care of nurses to the standard of the physicians- Brilliant Life changing.

5/5

The NHS is a brilliant service

5/5

Grantham Hospital excellent service very helpful and friendly staff

5/5

I felt the doctor was very thorough. She explained my problem to me. I'm quite happy to see her again

5/5

A+E Have been very good on two occasions 2nd time came in by ambulance and got prompt service. Ambulance with me very quickly.

5/5

MRI Scanner
Quick and efficient

5/5

Haematology
Quick appointment reguarding iron levels. All went well. My appointment was on time and finished quickly, they are going to post me an appointment for two months time.

5/5

Ratings for X-Ray Department

5/5

I think Grantham is an excellent hospital. I have had 2 knee replacements and also a nose operation. Very good care and staff friendliness is very good

5/5

Lovely friendly hospital, nice and small. The big ones are too stressful.

5/5

Rating for Dietetic Outpatients Clinic
The nurse who saw to me was very helpful and explained everything very clearly. Very nice person. Returned home satisfied, thank you.

5/5

Little wait but not too long. Nurses and Doctors very friendly and helpful.. Always happy with the treatment at Grantham.

5/5

Ratings for Dermatology Dept
The experience could not be faulted but the waiting time for biopsy results - 3 weeks - is poor.

5/5

Shoulder operation 2014. Fantastic surgeon and a sense of humour too. Made to feel at ease. Efficient and great service. Thank you

5/5

We need Level 1 A&E restored 24/7 at Grantham immediately. The population is too large not to have a full A&E department.

5/5

Do not close it

5/5

outpatients

5/5

Cardiology
Patient very happy with treatment

5/5

Ratings for Haematology Department

5/5

CT Scan
Not really sure why I was sent but they explained when I got here

5/5

Ratings for Chest Department

5/5

no comment

5/5

no comment

5/5

I regularly attend for blood tests and find all staff helpful, polite and friendly. Excellent service

5/5

Ratings for Grantham Hospital generally

5/5

Operation and 7 months chemotherapy - all doctors and nurses very nice. Still having check ups

5/5

Fortunately this review of A &E is based on February 2016. I now in dread of my husband being ill again as no way would we go to Lincoln for fear of him dying before we could get there. Grantham staff are superb and we need our doctors back

5/5

Ratings for Chest Clinic
Find everyone very professional and helpful. Told to come here by GP, did not know there was a choice of hospital.

5/5

Efficient and friendly and courteous staff. If you are early they see you early. No complaints, very well served by Grantham Hospital. Not discharged until staff know they will be ok.

5/5

Neurology
Made to feel welcome, treatment explained clearly and in detail. Verry happy to answer questions

5/5

Ratings for Haematology Department

5/5

Ward AEU. couldn't do enough for you

5/5

Rating for the Stoma Nurse

5/5

Not enough seating in waiting room Hence 4 star

5/5

Ratings for Hearing Clinic

5/5

Very well looked after

5/5

Outpatients.

5/5

Ratings for Dentist
Quite good and helpful, puts you at ease straight away. Very good.

5/5

Really good service, really helpful. Hope will get to bottom of problem, been ongoing for 7 years and think getting to know what is happening. Consultant has been brilliant

5/5

no comment

5/5

Gastrology
Patient very happy with the treatment she has received in this department. Patient has been in the Grantham area for about 1 yr.

5/5

A&E
Had suspected stroke, waiting time was 3 minutes and the care was excellent. Received diagnosis and treatment within two hours. Staff were excellent.

5/5

Ratings for Haematology Department
Car park too small.
10 minute waiting time only

5/5

Ratings for CT Scan Dept

5/5

no comment

5/5

no comment

5/5

Ratings for Outpatients
Excellent service as I've always found at Grantham Hospital. Apologies were also made about waiting times. Keep up the good work Grantham

5/5

Rheumatology. Been very helpful and treated me well. Appointments on time or even early. Brilliant treatment explain treatment fully.

5/5

Ultra Sound Scan
Very friendly and helpful. Like coming to Grantham as easy to park and people very friendly. Not crowded and get appointments through very quickly

5/5

Chest clinic

5/5

Ratings for Diabetic Eye Screening

5/5

Ratings for Breast Screening Service

5/5

Ratings for Fracture Clinic

5/5

no comment

5/5

Ratings for ENT - Audio
Audio lady so kind. New-ish hearing aids, very nervous but nurse wonderful and now with her expertise, in and out no problem. Please pass on my gratitude.

5/5

Very satisfied with all the care I was given

5/5

no comment

5/5

Ratings for Urology not completed due to being called in for appointment.
Friendly and very helpful. Been very good. Appointment on time and they are good as gold

5/5

Everything is good at Grantham Hospital. Rather travel here than go to Lincoln Hospital. It is the staff and everything really.

5/5

no comment

5/5

Ratings for Diabetic Eye Screening

5/5

Ultra sound and x-ray
Hospital is excellent, never had a problem with it, staff are brilliant - keep up the good work.
Shame the government are doing so much cut backs, it's not the hospital/staff fault but people tend to blame them. Staff are over-worked and underpaid - FACT

5/5

Ratings for Respiratory OPD
Well looked after. No complaints whatsoever.

5/5

no comment

5/5

Rating for Hydro therapy

5/5

no comment

5/5

no comment

5/5

Ratings for Outpatients Department

5/5

Diagnosis 100%, no complaints at all

5/5

Endocrinology
Never much waiting time Same consultant comes to Grantham as Lincoln. Prefer to come here. Live 1/2 way between. At Grantham specialist is very nice. Better here smaller, have more time for you here than Lincoln Hospital.

5/5

Clinic 5
Fab staff

5/5

Rating for Physio Department

5/5

Ratings for Diabetic Eye Screening
I had no decisions to make at this clinic

5/5

no comment

5/5

Ratings for Hydro therapy and Physio.
The hydrotherapy is an excellent rehabilitation service and is beneficial for my mobility and pain management. Therapist is excellent and is very knowledgeable about my particular condition. I feel lucky to have access to this facility as hydrotherapy is not widely available. My condition means I have a wide range of issues therefore I use a number of health care services. As you would expect different services vary in quality and different staff vary in quality of care. Overall though I am happy with the level of care I receive.

5/5

Diabetic dept. Computer not working. I like coming here, if I have to go to hospital I like to come here, I live in lincoln- staff at lincoln great but too big.

5/5

Ratings for Outpatients Department

5/5

Cardiology. Can't fault this place at all just brilliant

5/5

Ratings for Pain Management Dept,
no further detail

5/5

Echo
Short time scale from Gp requesting to actual appointment. All clean tidy and made welcome

5/5

Ratings for Grantham Hospital in general

5/5

Ratings for Endoscopy Department
I have had several visits to this department over the last 10 years or so and I have always been treated as per stars above. A credit to Grantham Hospital

5/5

My Physio is done by the Neuro Physio and she is excellent. a very positive and approachable person. I have complete trust in her.

5/5

no comment

5/5

xray dept

5/5

No fault with NHS in here and everywhere else and GP Thank you.

5/5

Monthly injection
Lot better to come here. Dr is great Staff very friendly Quicker service and access

5/5

Rating for Physiotherapy Dept.
Only problem is I like Grantham but you can be sent appointments to Boston and Lincoln as well.

5/5

Ratings for Endoscopy Unit
Although I could not go through with the endoscopy, the staff were all so nice to me. The Dr was very kind and understanding. I would recommend Grantham Hospital to anyone. The nurses and doctors and everyone there are kind, helpful and caring.

5/5

NHS best service in the world.

5/5

Hydrotherapy Professional and caring staff

5/5

Brilliant hospital don't lose it. Whatever you do don't lose this hospital

5/5

Ratings for Outpatients Department
Like the text services

5/5

Ratings for Ward 2 - new hip

5/5

ENT
Extremely easy access Staff polite very good service.

5/5

Ratings for X-Ray Department

5/5

Attended a mammogram - procedure easy and on time, handled very well by sister.
Too few spaces in the car park and cars are left illegally - this is very stressful for patients trying to get a space, serious fault.

5/5

Never had a bad word to say about this hospital

5/5

Just caring all through

5/5

no comment

5/5

Ratings for Retinopathy Department

5/5

Outpatients

5/5

Orthopaedic Dept.
I am very pleased with appointments with Dr. He listened to me and understood the amount of pain I have. He truly seemed to care, and followed up to make sure I receive care I need. Last year seeing different consultant I would have rated this department only one star.

5/5

Endoscopy
Was referred to Grantham for quicker appointment, very good treatment.

5/5

Physio

5/5

Ratings for X-Ray Department

5/5

Ratings for Haematology
I have been attending this department for several years and always find staff kind and helpful. Waiting times have improved. My case is a bit of a mystery so they cant really explain. Have blood transfusions.

5/5

Very friendly and helpful advice and everything was explained clearly.
I have used A+E Grantham and the fracture clinic and found the service very good on all occasions.

5/5

Physio dept

5/5

Seen straight away, lovely lady very helpful.

5/5

The staff in the endoscopy unit were really kind and caring. It was a very happy atmosphere and the staff clearly got on well. The care was outstanding and I can't thank them enough.

5/5

Have been a private patient for 50 years, have also had NHS treatment through GP. Have now stopped private treatment as well satisfied all round with NHS

5/5

Ratings for Clinic 2
The treatment and courtesy I received was 5 star. The nurses, doctors and all were so polite and I would recommend to anyone

5/5

Chest clinic. Excellent service Get appointments through easily Staff friendly and helpful

5/5

Best hospital in Lincolnshire, should not close it.

5/5

no comment

5/5

W21

5/5

Urology
It is appreciated that it is not possible to keep to time because of unexpected circumstances

5/5

Rating for 'blood transfusion' at Grantham

5/5

My experience at Grantham hospital is always very good

5/5

Ratings for Grantham Hospital generally

5/5

no comment

5/5

It is vital that this hospital is restored to a fully functioning A&E asap.
Grantham and District residents are not being catered for in emergency situations that are time critical. The journeys to surrounding A&E s are an hour away and therefore a risk to health.
Reopen for 24hours a day every day and restore to full level
Vital for the future of the town !

5/5

NO RATINGS OR DETAILS
I had a new knee and from the start of my treatment till the end it was great. I was made to feel really welcome by all.

5/5

Grantham Hospital is close to Cranwell so good location for me. Like self check in rather than queue for reception. Confirm details and staff come and get you. Good for parking which is a big thing and takes away stress when attending appointments. Appointment within two weeks of referral is really good.

5/5

Patient is very happy with all treatments received
Outpatients

5/5

Out patients

5/5

A&E Grantham
Used language children would understand, made the experience less frightening

5/5

Ratings for Haematology Department
I cannot fault the staff, all are very friendly and helpful.

5/5

Ratings for Fracture Clinic
This place is top notch

5/5

Ratings for Pathology Department

5/5

no comment

5/5

no comment

5/5

Very good srevice.

5/5

Very good service from first out patient appointment to discharge after operation.

5/5

Grantham and District Hospital is vital to our community. Grantham is not in a good position regarding public transport. A woman in the 8th month of pregnancy has to travel on public transport for two hours to reach Lincoln hospital. This is not acceptable. Ambulance waiting times are getting longer, can be up to 4 hours. Again not acceptable. This is not the fault of EMAS it's the ambulances queuing at Lincoln A&E waiting to hand over patients. Many of those could have been treated at Grantham if it was still open 24 hours and the hospital had not been deliberately run down. As a community we are extremely anxious regarding emergency healthcare, and given the choice would prefer to be treated at Grantham.

5/5

Fracture clinic. Doctors were brilliant with son. Shame the service is not open for longer.

5/5

Outpatients

5/5

Marvelous treatment received, nothing was too much trouble

5/5

no comment

5/5

Ratings for Orthopaedics

5/5

Ratings for MRI Dept
I would like to compliment the staff at the MRI Dept at Grantham Hospital. They did everything in their power to reassure my nan as she felt very nervous about the whole experience. She came out much happier about the service given to her. I would recommend this hospital for their level of care and knowledge.

5/5

no comment

5/5

Having been taken to stroke unit, Lincoln then transported to Grantham ward 6 we automatically compared the care my mother had recieved. We were'nt unhappy with her care in Lincoln Adequate, Functional. But in ward 6 Grantham she was treated with love and care by all staff. Nothing was too much trouble to ensure she felt comfortable-a nurse had sat with her to listen to music, she was taken to play dominoes -they sat her where she could engage with others. wonderful thank you.

5/5

Ratings for ENT Dept

5/5

Whole experience from pre-assessment to operation and discharge for knee replacement was faultless.

5/5

Rheumatology. No complaints whatsoever. Only 5-10 mins waiting time. Get an appointment and out again quickly. Staff are brilliant

5/5

Ratings for Orthopaedics
Absolutely brilliant, doctor was marvelous. Went through everything with me and nurses also very good. Can't fault anything, treated me very well.

5/5

All been fabulous Everyone take care of you, keep you informed, everything fell into place. Been involved with consultation staff and consultant feedback

5/5

no comment

5/5

Eye Clinic
I had an excellent experience with an eye appointment at Grantham Hospital and have no complaints about the care. I visit Grantham hospital on other occasions for various check ups and the experience is always first class. Grantham is an excellent local hospital and very important to the community in this area.

5/5

Ratings for Rehabilitation Unit
Absolutely brilliant

5/5

no comment

5/5

no comment

5/5

If people had to pay for the NHS they would'nt abuse it !!!

5/5

Ratings for Dietician
Hospital needs developing to include more services for local growth.

5/5

Ratings for Outpatients Department

5/5

Neurology. Very good clinic always met needs I have.

5/5

Ratings for Kingfisher Unit Out of Hours Clinic
Given appointment and seen almost instantly. Helpful over Christmas and New Year. Daughter referred to Peterborough as couldn't help. Caring and compassionate. Second to none. Superb use of unit, big waiting room and couple of examination rooms. Used in day by another team, but really good use of space

5/5

Ratings for Cardiology OPD
All care absolutely brilliant.

5/5

no comment

5/5

Ratings for Coronary Care.
Grantham, Lincoln and Peterborough hospitals all receive good ratings from this person.

5/5

Orthopedic dept. My Physio is very good explanes everything very well, What I have to do and what she expects from me.

5/5

Ratings for Outpatients Department
Grantham Hospital has always treated me very well and I feel everyone is so busy, but still find time to be kind and understanding.

5/5

Prompt action and care is very good at Oncology. However had long wait for blood tests, and to get medicines from Pharmacy occassion

5/5

Excellent service every time I come. Seen on time, Efficient with tests, injection and finished within the hour. Can't fault that. Staff are always excellent, friendly and reassuring. Feel very licky to have this Hospital. I don't drive. Have to go to LCH soon - will take a day on busses

5/5

It is always useful to have these facilities in Grantham, so close to home. I wish other services could be restored, like A&E (24 hours) and maternity.

5/5

Rating for Physio Department
Very nice

5/5

Ratings for Emerald Unit
Pleased with how I have been looked after

5/5

Rating for surgical out patients.
Very caring service. Air of calm in the hospital

5/5

no comment

5/5

Endoscopy dept. All very good

5/5

Ratings for Outpatients Department

5/5

Really good , friendly efficient. Like small hospital, means it is not overwhelming.
Orthopedics

5/5

Outpatients
Very helpful staff. Usually very good time keeping for appointments.

5/5

Dietician

5/5

Ward 2

5/5

Dentist

5/5

Ratings refer to Gastroscopy department

5/5

I am always pleased with treatment at the Physio dept staff are always very friendly
Grantham hospital provides an excellent service in endoscopy unit and x-ray / ultrasound we must do everything we can to keep this excellent hospital able to provide all services.

5/5

Only bad thing is parking is very bad.

5/5

The only problem I have ever had at Grantham hospital was nothing to do with my treatment- a volunteer driver insisted on parking on the crossing outside O.P even when I asked him not to. It was dealt with by the hospital immediatly. The Hydrotherapy is particularly good for me and I appreciate its existance when so many authorities are closing down the pools.

5/5

Opthalmology dept. First time have been here we are most impressed especially waiting time

5/5

Ratings for Outpatients Department

5/5

A+E . Looked after me well in A+E very efficient bloods and xray. staff very friendly and helpful.
Neurology. Appointment today on neuology have been waiting since may wish it had been quicker.

5/5

Pain Management Dept
Back problems for many years. Used to be treated with injections, now trying acupuncture.

5/5

Rating for Physiotherapy Dept.

5/5

I have so far visited this department twice for treatment and have had the utmost quality of care on both occasions. I cannot fault the treatment care and respect I have been shown.

5/5

Enviroment dated but clean.

5/5

Got all the info I needed very quickly. Superbly quickly seen.

5/5

Pathology Almost painless

5/5

We love Grantham Hospital we always ask for Grantham. Car parking can be difficult but now is ok. All good experience as have blue badge. How sad about A+E hope they still keep it. Out of hours excellent

5/5

Ratings for Outpatients Department
Several times I have needed the hospital services in Grantham and Lincoln. At all times I have received nothing but professional courtesy. The help with all medical matters is excellent.

5/5

Very good. I live in Lincoln and come here is a lot quicker. waiting time reduced dramatically. Clinic is easy to find. Always car parking is an issue, fees go up. From 1hr to x3 as much it go over the hour no rate in between. staff are friendly

5/5

Urology
Location better prefer small hospital.

5/5

Rating for Physiotherapy Dept.

5/5

I thought all aspects of the hospital was perfect. The level of care that was given was absolutely amazing and the staff are all so friendly. Didn't realise it was a hospital until the forms were given. Its lovely and full of lovely people.

5/5

I have had surgery and after care at this hospital it is excellent- all the clinics I attend are very good.

5/5

Brought our baby in and we were seen very quickly. the nurse in particular was outstanding

5/5

Perhaps we take the NHS and the services for granted. we are very lucky to have it ( for as long as it lasts) Car Parking! No spaces at all.

5/5

no comment

5/5

no comment

5/5

Ratings for Outpatients Department
Pity it is shutting down Grantham A&E

5/5

Rheumatology. Never have to wait very long. Never cancelled any appointments. Consultant and social services helped us to get more appropiate accomadation consultant wrote a really good letter which really helped a lot better to get around new place. Like self check in -easier
Appreciate Grantham hospital rather than Lincoln county. Helps that at Grantham everything is on ground floor. Easier access at Grantham for Disability

5/5

no comment

5/5

Ratings for X-Ray Department

5/5

Ratings for Ward 6

5/5

Grantham Hospital is always fantastic. Whatever dept I visit at Grantham hospital the service is great.
Unlike Lincoln Hospital, where the staff often make you feel like you\'re interupting their day by being there.

5/5

no comment

5/5

I try not to visit hospitals, however what I have experienced with treatment for myself and husband has always been first class.

5/5

no comment

5/5

I have had treatment at Grantham hospital, The staff and service there was excellent we need to keep this service open.

5/5

Ratings for Outpatients Department

5/5

Ratings for Retinopathy Department

5/5

Clinic 5. Speed of getting appointment very good. they have been very thorough. Consultant is really lovely Brilliant here at this hospital. Everything discussed properly and understand it. All staff are lovely.

5/5

Outpatients
Very welcoming, friendly place. Clean and tidy with amenities easily available.

5/5

no comment

5/5

Cardiology

5/5

Ratings for X-Ray Department

5/5

Ratings for Outpatients Department
Hospital very good, always been good for the last five years

5/5

Ratings for Nuclear Medicine Dept.
Orthopaedics referral to this department, also caring and efficient. Reception particularly kind and caring. Efficient. Medical staff also excellent.

5/5

no comment

5/5

no comment

5/5

no comment

5/5

Ratings for Grantham Hospital generally
Always a good service

5/5

no comment

5/5

Cardiology 3 weeks for appointment recieved very pleased with service.

5/5

Outpatients
Hospital always helpful

5/5

Ratings for Haematology Department

5/5

Physiotherapy
Very good and caring, understanding and explaining

5/5

Ratings for Physiotherapy Dept.
First time at the physiotherapy department and had an excellent visit.

5/5

no comment

5/5

Rating for Opthalmic Clinic

5/5

no comment

5/5

no comment

5/5

Cardiology

4/5

Ratings for Haematology Department

4/5

no comment

4/5

Gave me the wrong diagnosis re thyroid and telephoned me the next week to say to stop my meds. This was the specialist. Doesn\'t give you much hope or confidence.

4/5

Grantham Hospital is a good hospital. My only problem with the hospital is the lack of car parking spaces. The car park needs to be larger.

4/5

Ratings for A & E
Even though I was not a great emergency, I didn't have to wait long. A member of staff was present for most of my time there, and they really helped to make the situation feel relaxed and not stressful. Once admitted I usually only had short waits between steps of the process and I was discharged in under three hours after being introduced to several members of senior staff.

4/5

Rehabilitation
Great service
Car parking means keeping appointment times is a problem

4/5

Ratings for OPD
Running 40 minutes late already and its only 10.30

4/5

Knee replacement. Supposed to be 2nd on list, Came in early and was last at 4/5 pm and was very hungry. Husband couldn't find out anything annoyed by this very much. Ended up going to recovery room and demanding to see wife.

4/5

Generally happy with appointment at hospital. Waiting time was 30 minutes but I don't mind the wait as long as I am given sufficient length of time for my own appointment. Only in initial stage of being treated but so far I have been listened to. Staff were friendly. My main problem was a busy car park

4/5

Rheumatology

4/5

X-ray

4/5

Cardiology out patients
Nice to have a cardiologist who actually explained the problems and explain test needed

4/5

Do not agree with car parking charges at Grantham Hospital

4/5

Urology
Good service caring friendly On time for appointments Car parking is free for cancer patients Usually get a space

4/5

Stop people smoking near the enterance to hospitals, Lincoln , Grantham, and Boston are all the same it is horrible.

4/5

Ratings for Opthalmology

4/5

Ratings for Outpatients Department
Care was very good. Lose a star because information received prior to appointment was a bit unclear. Had to call to clarify.

4/5

no comment

4/5

A+E and AEU

4/5

Ratings for EAU
I visited a patient on EAU at 10.00 as family had told me that was visiting time. Unable to see the patient but receptionist very helpful and polite. Did not think directions to corridors that clear.

4/5

Outpatients. Friendly quick easy to get to clean. Outpatients.

4/5

Ward 2

4/5

no comment

4/5

Ratings for Orthopaedics

4/5

Ratings for Pathology Department

4/5

Ratings for Ultrasound Department

4/5

no comment

4/5

Ratings for Outpatients Department

4/5

Rating for Physio Department

4/5

Outpatients.

4/5

Ratings given for TIA clinic

4/5

Ratings for X - Ray Dept

4/5

Grantham Hospital is alright for me

4/5

General Surgery
Good care explain things clearly. Can ask questions if you are not sure. last time I had a doctor I could not understand him. Found it embarrassing. I am a bit Deaf too. But the nurse was helpful and explained what he said.

4/5

Rating for Physiotherapy Dept.

4/5

no comment

4/5

In a county area access times to GP's is good and hence referrals to specialists is quick.

4/5

Ratings for Outpatients Department
Find it good, problems with Dermatology appointment time.

4/5

Ratings for dermatology
no further detail

4/5

Physio dept
Only problem is the car park being too small but not a lot that can be done there understanderbly

4/5

I've had an ultra sound at lincoln general 3 days before. The imagery was available to the consultant, but not the written report. Due to this, the consultant will need to follow up my examination by letter . Everything else was good.

4/5

Waiting times for appointments, if I hadn't rung I might have been waiting even longer

4/5

Outpatients

4/5

Patient appointment 10.15 still waiting at 11 . 45
Outoatients

4/5

no comment

4/5

Too warm. Receptionist in out patients need more customer service skills

4/5

Ratings for CCU

4/5

Ratings for Outpatients Department
Clean, warm and friendly. Staff and Doctor lovely

4/5

Ratings for Outpatients Department

4/5

Ratings for EAU

4/5

no comment

4/5

Ratings for Fracture Clinix

4/5

Ratings for Respiratory Dept.
Visit six monthly. Looked after very well and staff are all really helpful.

4/5

Critical Care
Everything was excellent. Remarked that there was only one toilet per four patients which was not nice.

4/5

Rating for Physiotherapy Dept

4/5

Ratings for Urology Department

4/5

no comment

4/5

no comment

4/5

Ratings for Diabetic Eye Screening

4/5

Ratings for X Ray
Very quick service and very good. Shortest waiting time I have experienced. No appointments, open hours, just drop in. Easy to access.

4/5

Ratings for Diabetic Eye Screening

4/5

no comment

4/5

Rating for Physio Department

4/5

Ratings for Grantham Hospital in general

4/5

Surgical
Very good because things they did were fine

4/5

Well satisfied with the Physiotherapy dept cannot comment on other dept's as have not been involved

4/5

Ratings for Grantham Hospital in general

4/5

Ratings for Urology
I had a prostate examination. I knew what to expect as my GP had done the same two weeks previously. However whereas the GP explained what he was going to do and asked if it was ok, the consultant at the hospital didn't before doing the examination. It would be nice to be consulted rather than assume I knew the process.

4/5

Called to appointment before form completed

4/5

Ratings for A & E
Well cared for but very congested where you wait for the plaster cast.

4/5

Ward 2

4/5

My grandad was in special care unit - he sadly passed away. Staff were great couldn't wish for better

4/5

no comment

4/5

no comment

4/5

Ratings for Grantham Hospital generally

4/5

Ratings for Haematology Department
Appointment missed due to late running 1st appointment. A one hour wait.

3/5

No communication between health services.
Grantham Hospital - follow up appointment in Lincoln - notes not transferred
Neurologist even asked the patient why they were there

3/5

no comment

3/5

The following is entered, Patient commented on having a follow up appointment after hip surgery at Grantham Hospital, the Consultant did not seem to know what I was in for, notes not read. Had to wait over an hour after appt. time and only when made a complaint that patient was informed Dr seeing new patients first. Discharge letter did not give GP whole information. Care received on Ward 2 and CCU was absolutely superb.

3/5

Ratings for Outpatients Department

3/5

Ratings given for Gynaecology Department

3/5

Ratings for Haematology Department

3/5

Appointment was on time !! Staff very helpful.

Don\'t think car parking should be cahrgeable, especially for disabled patients

3/5

Ratings for Ward 6

3/5

no comment

3/5

Fracture clinic
No communication, nurses did not know what consultants were doing. No-one spoke to me or explained - absolute chaos
1 lady waited 6 hours without anyone letting her know anything, no drinks or anything

3/5

Ratings for Outpatients Department
Consultant very good. Nursing staff poor

3/5

Answer the phone!
Never got a new appointment

2/5

Ultrasound

2/5

I am making these comments for my husband who is not yet well enough to speak for himself.
He was admitted to Grantham General on August 24 was admitted into Critical Care with a Urine Infection. Subsequent behaviour at the Hospital has led to a serious condition for him. This I feel needs to be reported and I would be obliged if I could be contacted so that I might explain the situation fully.

1/5

no comment

1/5

no comment

1/5

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