Ruskington Medical Practice

I have always found that appointments are offered when needed, with flexibility in arrangements available. The staff are always friendly but professional and I feel confident that I am listened to.

5/5

Very helpful

5/5

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5/5

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5/5

During 2015 +2016 I have been receiving care from Lincoln county hospital and my GP. In both cases I feel that I have received excellent care in plesant surroundings

5/5

If you communicate with the staff they are very helpful

5/5

I would like regular foot care on the NHS. I am type 1 diabetic and had always had treatment every 4 months (for 40 years) but now am not allowed it, having to see a doctor for referral to me is pointless

5/5

Difficulty in getting appointment, Find pharmacy excellent here, very helpful

5/5

Seen at an emergency appointment - seen 10 minutes prior to appointment time. Approachable GP, easy to talk to. Staff on reception were polite.

5/5

Rang up that morning for appointment and seen that morning

5/5

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5/5

I am a very nervous patient the care they give me is absolutely first class

5/5

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5/5

Have been a patient of this practice for the last 25 years and the standards achieved at this new site are superb - supremely pleased with all aspects of care and service by all the staff.

5/5

After 50 years at the surgery, I am very satisfied. There is the problem, that all surgeries have occasionally of getting appointments quickly but it does not cause me any problems.

5/5

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5/5

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5/5

We have nothing but praise for all the staff, nurses, nurse practitioners and doctors at this surgery. My husband has had to visit lincoln and grantham hospitals on fairly regular basis and we have had nothing but excellent service while there. Appointments on time or early, staff friendly and consultants answering all queries. keep up the good work. thank you to all.

5/5

I have always had and spot on service from this surgery.

5/5

I could not fault the care I get it was so helpful and made me feel relaxed

5/5

I find that I am treated with great care at the surgery. Staff always polite and helpful. Lovely clean environment. Doctors and nurses always have the time to explain my multiple problems.

5/5

Always friendly and helpful

5/5

No issues excellent service

5/5

The care we have received at Ruskington Medical Practice, has been faultless. The doctors kind and caring as are the wonderful nurse practitioners. The receptionist are patient, kind and helpful nothing seems too much trouble for them, and after all the bad press lately, about doctors receptionists, Ruskington ones are a shining example of how receptionists should be.

5/5

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5/5

Perfectly content with service at Ruskington surgery Buys in social care x2am a week get a grant towards . Social care are very very good

5/5

Brilliant Dr- explained everything really well to me about infection.

5/5

No complaints at all. very happy with service and treatment

5/5

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4/5

no comment

4/5

When telephone, have to wait 20 minutes for answer

4/5

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4/5

I have found all my health care really good

4/5

Have been with surgery for 17 years and as a family we have always received a very good service from all staff

4/5

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4/5

Waiting times for blood tests can be sometimes too long

4/5

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4/5

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4/5

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4/5

Have noticed a big improvement over the last few months.

4/5

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4/5

Explaine treatment if you ask get on fine. Been with surgery since 1957. Have trouble with hospital appointments coming thro GP -eg. results,appt dates

4/5

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4/5

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4/5

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4/5

Satisfactory

4/5

Ratings for Physiotherapy
The actual treatments were very good and gave positive improvement to my problem. After the two initial treatments I had to wait three weeks for my next session which was much too long. I feel that if the treatments were closer together, say two a week, the problem would be cleared up much quicker, releasing the physiotherapist and rooms etc for another patient. A much more efficient way of dealing with this sort of problem.

3/5

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3/5

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3/5

Quality of service is variable - sometimes excellent, but at other times it leaves a lot to be desired. However, there has been a considerable improvement overall in the past year or so.

3/5

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3/5

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3/5

GP explained everything well

3/5

You can never get an appointment

2/5