Our year in numbers 2018-19
8445
People shared their health and social care story with us.
2233
The number of hours given up by our volutneers, helping to carry out our work.
1933
people accessed Healthwatch advice and information online or contacted us with questions about local support.
153,044
People engaged through Facebook, and over 48,000 page views visited our website
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A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
The standard aims to make sure that people who have a disability, impairment or sensory loss are communicated with in a way that meets their needs.
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10 top tips to get the most out of your GP appointment
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.
We know from our conversations with the public that some patients report feeling rushed during appointments and struggle to make themselves heard. Here are some tips to help you get the most out of visiting your GP.
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What should you expect from home care services?
The number of people being cared for in their own homes is increasing but what should you expect from home care services?
We highlight five things you should expect from home care services.
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