This report has been produced by Healthwatch Lincolnshire (HWL) to highlight the Lincolnshire patient, carer and service user voices of health and care experiences shared with us for the period 1 to 30 November 2018, during this period we received a total number of 167 experiences
From these experiences and our wider representation feedback we would like to highlight the following points:
- Patient Comments related to GP services - patients continue to share experiences particularly relating to getting an appointment with a GP
- Joined Up Services – DETOC - whilst we are aware that a great deal of work has been put in place to support winter pressures including the Winter Room, it seems services are not fully connected in to the winter plans
- Autism Waits for Assessment - this issue has previously been raised by HWL and is still on our radar as a concern for patients and families in the 'here and now'
- Mental Health – Interim Care specifically around access, long waiting times and lack of support from the patient’s perspective at the point of discharge from a CPN