People's Service User Experiences - Oct 2018

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This report is for information only. Individual responses are included in this report. 

This report created by Healthwatch Lincolnshire provides a monthly summary report for all patient, carer and service user experiences received during October 2018. 

The experiences reported are those of the patients and not of Healthwatch, and therefore we cannot be held responsible for the context or factual accuracy, but do present them as the patient voice in condence.  

We report all individually raised experiences directly to health and care service providers, this enables providers of Health & Care services to be aware of the comments raised about their services and respond to any specific questions raised.  Where questions have been asked of providers, Healthwatch Lincolnshire - requirement is for 20 day provider response.

Where questions have been raised with service providers we have included provider responses in this report, where received.  Healthwatch has a legal requirement to ask for responses within a 20 working day period.  Using our statutory powers Healthwatch Lincolnshire request responses from providers within 20 working days.

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If you need this report in a different format, please email info@healthwatchlincolnshire.co.uk or call  01205 820 892.

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